GAF Residential - contact us
We’re here to help
Phone
877-GAF-ROOF (877-423-7663)
For orders - select option 1
Contractor support - select option 2
Warranties, guarantees, and claims - select option 3
Technical assistance - select option 4
Residential customer care
For orders, product availability, order tracking, and job site deliveries
7:30 am - 6:30 pm EST, Monday-Friday
Residential support
Technical help with all of GAF’s products and written confirmation to our customers with letters of intent, system letters, technical application letters, and wind calculations
Hours: 8:30 am - 5:00 pm EST, Monday-Friday
Inquiries regarding the Certified Contractor Program and residential warranties including registration, edits to your existing warranty, and transfer information
Hours: 7:30 am - 6:00 pm EST, Monday-Friday
Western Sales Office
11800 Industry Avenue Fontana, CA 92337
Central Sales Office
2600 Warrenville Road - Suite 207 Downers Grove, IL 60515
Northeast Sales Office
1 Campus Drive, Parsippany, NJ 07054
Southeast Sales Office
9950 Princess Palm Ave., Suite 312 Tampa, FL 33619
Southwest Sales Office
14911 Quorum Drive - Suite 600 Dallas, TX 75254
Canadian Sales Office
GAF Canada ULC 3300 Highway 7 - Suite 806 Vaughan, Ontario L4K 4M3
Claims center
File a claim or check the status of an existing claim for your residential roof.
8:30 am - 5:00 pm EST, Monday-Friday
Residential: warrantyclaims@gaf.com
Register or transfer a warranty
Product-Specific Contacts
LL Building Products
295 McKoy Road Burgaw, NC 28425
Customer Service: 1-800-755-9392
Technical and Warranty Services: 1-800-211-9612
Warranty: warrantyllbp@gaf.com
Orders: ordersllbp@gaf.com
These products have been discontinued and are no longer available. If you have a warranty question, please contact us by phone or email.
1-800-458-1860 (no further prompts are needed)